FAQ

Why choose a BIO ?

BIO is always evolving its design, performance and ease of use of its juicers. Other similar branded juicers seem to have stale products that are not evolving. At BIO we are always listening to feedback from ​​the clients and making changes to improve productivity, yield and ease of operation. We will be with you every step of your journey and offer amazing after sales support. Every BIO family member has easy direct Whatsapp access and technical support FREE of charge 7 days a week making sure there's no loss to their business. We also have a 5 star Google Review rating so if your unsure go and check out what our customers say !

 
 
British Engineering & Manufacturing

 

Being the only British manufacturer BIO makes it easier for any UK juice producer to source machines and consumables quickly and easily without waiting for shipping delays or paying high import and shipping costs. All the BIO's are hand crafted here in Dorset and not imported and rebranded like other juicers on the market. We are supporting British manufacturing and jobs.​

 
 
Payment & Lead Times

 

To make payment simply call us today and we will invoice you and payment is taken via BACS. We generally always have BIO's in stock so the average lead time is a day to prepare for shipping then whatever the shipping time is to your location. Please call us to check the latest stock levels. Call 01202 519979 or 07712266318

 
 
Shipping
 

UK: For any orders based in the U.K the shipping is FREE and is a 48 hour delivery either by our own BIO delivery vehicles or by our third party pallet company.

European: For any European orders shipping is FREE and is usually a 3 - 5 day delivery window using our third party pallet company.

International: For any orders outside the European Union shipping is FREE via sea freight and delivery times will be quoted based on your location. If a faster air freight service is required we will cover the cost equal to sea shipping with you paying any difference for air freight.

Warranty

UK: For any orders based in the U.K every BIO comes with our famous one year NO QUIBBLE warranty meaning if you have any issue or fault with your BIO one of our highly trained engineers will be with you within 48 hours nationwide this is included in the price. You will also get our FREE technical support via Whatsapp for a fast instant response.

European: For any European orders warranty is a two year parts only warranty with technical support via email & video.

International: For any orders outside the European Union warranty is a two year parts only warranty with technical support via phone call or Whatsapp.

The BIO Family

Once you have purchased any of our BIO juicers you become part of our famous BIO Family. Once a member you have access to great after sales support with our office manned six days a week on email & telephone support and on Sunday's we will even give you the managing directors direct phone number for any emergencies. As we are the only UK manufacturer we take customer service very seriously making sure we are always there when you need us. By becoming a BIO Family member all our members are a community of cold press juicers all promoting the health benefits of cold pressed juice and are always connecting with each other for business and advice or just to help each other out. We can always put you in touch with any of our other family members but we do have to respect their privacy or any conflict of interest.

Try Before You Buy

You wouldn't buy a car without a test drive so why buy a juicer without testing it first right? Here at BIO we have an open door policy and encourage you to come and visit us here in Dorset for some informal juicing. Spend a few hours pressing your recipes so you can see the performance of our BIO juicers and the quality of juice they produce. You can either bring your own produce or we will have your specific produce here ready for when you arrive. We will also help with your travel arrangements by collecting you from our local train station, airport or sea port. Please contact us if you would like to visit to book a FREE juicing demonstration.

Car Satnav Postcode: BH23 6DY.

Train Station: Christchurch or Bournemouth

Airport: Bournemouth International or Southampton

Port: Port Of Poole

Cycling: Good Luck !!

Finance Options

If your looking at possibly spreading the cost of your juicer we can offer finance plans for our UK customers only. This allows you to spread the cost over three or five years. We offer a no obligation quote just so you know the figures and costings etc. If you require finance please contact us for more details.