top of page

FAQ

Why choose a BIO ?

Bio Commercial Cold Press Juicers are constantly evolving in design, performance, and ease of use. Unlike other brands, we are always listening to feedback from our customers and making changes to improve our products. We are committed to providing you with the best possible juicing experience, and we will be with you every step of the way.

Our after-sales support is second to none. We offer free, 7-day-a-week technical support via WhatsApp, so you can always get the help you need. We also have a 5-star Google Review rating, so you can be sure that our products are of the highest quality.

If you are looking for a juicer that will help you live a healthier lifestyle, then BIO is the brand for you. We are committed to providing our customers with the best possible products and services, and we are confident that you will be happy with your BIO Commercial Cold Pressed Juicer.

 
British Engineering & Manufacturing

 

Bio Commercial Cold Press Juicers are the only British manufacturer of commercial cold-press juicing equipment, making us the ideal choice for UK juice producers, juice makers, juice bars & juice businesses. We offer a quick and easy way to source machines and consumables, without the need to wait for shipping delays or pay high import and shipping costs.

All Bio Commercial Cold Press Juicers are hand-crafted in Dorset, England, using only the highest quality materials. We are committed to supporting British manufacturing and jobs, and we are proud to be a part of the UK economy.

 
 
Payment & Lead Times

 

To make payment simply call us today and we will invoice you and payment is taken via BACS. We generally always have Bio juicers in stock so the average lead time is a day to prepare for shipping then whatever the shipping time is to your location. Please call us to check the latest stock levels. Call 01202 519979 or 07712266318

 
 
Shipping
 

UK: For any orders based in the U.K the shipping is FREE and is a 48 hour delivery either by our own BIO delivery vehicles or by our third party pallet company.

European: For any European orders shipping is FREE and is usually a 3 - 5 day delivery window using our third party pallet company.

International: For any orders outside the European Union shipping is FREE via sea freight and delivery times will be quoted based on your location. If a faster air freight service is required we will cover the cost equal to sea shipping with you paying any difference for air freight. Free shipping is only within regions that our shipping company supports. Please contact us to discuss your shipping requirements.

Warranty

UK: For any orders based in the U.K every BIO comes with our famous one year NO QUIBBLE warranty meaning if you have any issue or fault with your BIO one of our highly trained engineers will be with you within 48 hours nationwide this is included in the price. You will also get our FREE technical support via Whatsapp for a fast instant response.

European: For any European orders warranty is a two year parts only warranty with technical support via email & video.

International: For any orders outside the European Union warranty is a two year parts only warranty with technical support via phone call or Whatsapp.

The BIO Family

When you purchase a Bio commercial cold press juicer, you become a member of our Bio Family. As a Bio family member, you have access to our world-class after-sales support. Our office is manned five days a week by email and telephone, and on weekends, you can even call the managing director directly for any emergencies. We take customer service very seriously, and we are always here to help you.

In addition to our excellent after-sales support, Bio Family members also have access to a vibrant community of cold-press juicers. Our Bio family members are always connecting with each other to share recipes, advice, and business opportunities. We can always put you in touch with other Bio Family members, but we do have to respect their privacy and any conflicts of interest.

We are proud to offer our Bio Family members the best possible experience. We believe that cold-press juicing is a healthy and delicious way to live & trade, and we are committed to helping our members live & trade their best lives.

Try Before You Buy

Just like you wouldn't buy a car without taking it for a test drive, you shouldn't buy a juicer without trying it out first. That's why we offer free demonstrations of our Bio commercial cold press juicers at our Dorset facility.

During your demonstration, you'll have the opportunity to:

  • Press your own recipes

  • See the performance of our juicers

  • Learn how to operate the juicer

  • Best Practices

  • Taste the quality of our juice

  • Keep the juice for lab testing or separation times

  • Have some fun

  • Meet the Bio Team

 

We'll even provide you with the produce you need, or you can bring your own, And if you're traveling to our facility, we'll be happy to arrange transportation from the nearest train station, airport, or seaport.

 

To schedule a free demonstration, please contact us today. We look forward to helping you find the perfect juicer for your needs.

 

Car Satnav Postcode: BH23 6DY. ( Google Hurn bridge Sports Club we are opposite in a small business park Unit 2 )

Train Station: Christchurch or Bournemouth

Airport: Bournemouth International or Southampton International

Port: Port Of Poole

Cycling: Good Luck !!

Finance Options

If your looking at possibly spreading the cost of your juicer we can offer finance plans for our UK customers only. This allows you to spread the cost over three or five years. We offer a no obligation quote just so you know the figures and costings etc. If you require finance please contact us for more details.

bottom of page